Local MP calls for Clarity & Compensation

Mr Wallace who has visited the Franklaw Water Treatment Works at Catterall said, "In order to reassure their customers UU need to set out now their plans for compensation.  At the same time they need to up their game in communicating to the public and be clear on what people can and cannot do with their water at home.  There is confusion and this needs to be sorted out.  When it comes to our local businesses United Utilities need to get out on the ground and talk to businesses in distress to discover what can be done to minimise the impact on trade." 

Ben Wallace went on to add, “I spoke to the Secretary of State, Liz Truss this morning and as a result the government will seek more clarity from UU.  It is vital that UU communicate properly with customers.”